Can charities learn from online innovation when it comes to raising money?
We’ve become so used to charities being funded through Government grants that we are in danger, now the Government has closed off streams of funding, of ignoring their demise. If we value these organisations and the work they do then perhaps we need to look at innovative ways of funding them?
Last month the Poppy Project, a charity which pioneered specialist support services for the victims of sex trafficking, found out that the Government was immediately cutting its funding. It is now faced with a need of £450,000 in donations by the end of June to continue. TimeBank, on the face of it an excellent example of David Cameron’s vision of the Big Society, faced a similar situation when it found the Government cutting a quarter of its funding by refusing a £500k Office of Civil Society grant.

With hundreds of charities facing the same grim reality it is becoming increasingly important for charities to find better ways of raising money and showing that they are valuable enough to merit attention. Big Society in Austerity Britain seems to mean a begging-bowl dependent Third Sector.
The obvious stumbling block is that in most cases charities aren’t able to ‘sell’ what they do to the people who benefit from what they do – frequently their ‘customers’ have no hope of affording these services. This either leaves charities having to cultivate philanthropic supporters with deep pockets (who are few and far between… The most wealthy 10% account for about half of all individual giving in the USA; in Britain it is only a fifth) or fundraising through the public. [There's an interesting table, table 4 on page 9, of this Charity Commission report which looks at just how important different forms of funding are to different sized charities.]
Justgiving (though it is worth mentioning that Virgin Money Giving doesn’t take a commission) is a typical experience for those seeking to raise or donate to charity. People tend to ask their friends and associates to pledge money to their favourite charity in return for them doing something – running some sort of race, jumping out of an aeroplane or dyeing their body magenta. Hopefully people realise their fundraising targets and charities are suitably grateful. But, a controversial view perhaps, are we learning to care less about the charities and their work, and focus more on the fun and exciting challenges we get to take part in to support them?
But is there a better way to achieve the same aim of raising money and raise interest in charity projects?
I happened to read this article from the Harvard Business Review on pay-what-you-want experiments online, some people will remember the less successful experiments:
- Steven King’s aborted attempt to get people to pay for his book, The Plant, chapter by chapter – it was never finished; and
- Radiohead fans will remember the band’s attempt at ‘honesty box’ music distribution with the digital album In Rainbows – people paid on average £2.60 per album.
Of course the failures are easier to remember than the successes, but Prof Gans highlighting of Kickstarter should make UK charities think seriously about what they can learn from online innovations in money raising. These tech start ups are embracing the sort of democratic low-value, large-base crowd source fundraising that political campaigning, like Obama’s 2008 campaign, has taken on and showing a more business/value ingenuity.
Crucially they don’t depend on Mr Cameron’s largesse.
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